Refund policy

Due to the digital nature of our products, all sales are final and non-refundable.

Once a product from our library has been purchased and downloaded, we are unable to offer refunds under any circumstances. All LUTs and digital assets are delivered instantly upon payment, making returns or cancellations technically unfeasible.

Before purchasing, we strongly encourage you to:

• Carefully read the full product description and technical specifications.

• Verify compatibility with your editing software.

• Ensure your software is up to date to avoid installation or usage issues.

By completing a purchase, you acknowledge that you understand and agree to these terms.

For any questions, please contact us at:
📩 team@defynemedia.com